The same six areas decide the score, whether we reviewed an agency's website by hand and by machine, or you take the two-minute assessment yourself. It measures one thing: what a customer actually experiences when they try to book and pay with you.
Is there a working, current site at all, or does the domain lead nowhere? Most of the register, 2,755 agencies, had no working website when we checked.
Can customers browse a live catalogue of your trips, visas, tours and stays, or do offers travel as flyers and PDFs, re-sent chat by chat?
Can a visitor actually start a booking, or does every path end in "call us" or a contact form?
Can that visitor complete a payment without a phone call, a bank-transfer screenshot, or a follow-up chat? This is where almost every agency stops.
When every path ends in a WhatsApp chat, the quotes, payments and follow-ups behind it live in chats and notebooks too, instead of one dashboard.
Deposits collected and balances followed up automatically, newsletters going out, customers able to see their trip. Or chased by hand, when remembered.
Areas 5 and 6 are where Wakasite works hardest for you. Behind every Wakasite storefront is a full back office: every enquiry, quote, order, customer and payment in one dashboard, with balance reminders, newsletters and a customer portal built in. Not scattered across chats, spreadsheets and notebooks.
Nigerians already research trips, compare packages and message agencies at midnight. But of the 2,945 agencies we reviewed, fewer than one in a hundred could actually take that booking and payment online. Nearly everyone is selling the same way: WhatsApp chats, transfer screenshots, and a notebook.
That is not a weakness. It is the single biggest opening in the industry. The agencies that let customers book and pay online first will be the names people pass around, long before the rest catch up.
We built Wakasite so you can be one of the first, this week, without a developer.
You do not need to be on any list. Answer seven quick questions about how you sell today, and we will email you your score, the full breakdown, a side-by-side of exactly what changes with Wakasite, and the steps to get your own site selling. Free, no obligation.